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| Category | Q&A |
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This covers FAQ on all our USA suppliers amazing products: THE MOUNTAIN, SKULBONE, TREE FREE, LEANIN TREE & RAVEN IMAGES |
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[ ALL OUR PRODUCTS ]
Requested and Answered by Kienan on 27-Jun-2006 08:58 (1214 reads)
THIS ONLY APPLIES TO OUR REGISTERED RETAILERS/AGENTS
Order Process
We only accept orders by fax, email or through our online shop.
NO orders will be taken over the phone, thus ensuring orders we submit to our USA & RSA manufacturers are based on what has been written or emailed directly from you, minimising order errors.
In regards to our jewellery range that can be 1/2 weeks from order, depending on size of order and stock availability, as these are local manufactured.
Our goods IMPORTED from the USA so if any errors made in ordering we do not send them back as it is not worth the cost to do so.
Delivery Times
Since we ONLY work on an order system presently, we keep minimal goods in stock.
This is due to the fact that there are thousands of products available from the suppliers, logistically to stock and to know what each client would order is not possible.
We will in future try keep in stock BEST SELLERS based on our order history.
We currently offer TWO freight price options:
SEA - This is the cheapest price option.
(This only submitted by us once a certain unit volume reached from orders)
Once we place our order with our USA manufacturer, the processing time varies from supplier depending on size of order.
Then the goods are shipped to RSA via sea freight which takes on average another 2/3 months until delivery to our clients.
Many of our Specialised Retailers/Agents order enough stock to have on hand to cover the time frame until their next order is delivered to them.
AIR FREIGHT If you would like to have your order quickly then from order close off to delivery is usually about 2/3 weeks.
Once we have your order ready we will post or courier (at your cost) your package to you, whichever you prefer.
Order Process
We only accept orders by fax, email or through our online shop.
NO orders will be taken over the phone, thus ensuring orders we submit to our USA & RSA manufacturers are based on what has been written or emailed directly from you, minimising order errors.
In regards to our jewellery range that can be 1/2 weeks from order, depending on size of order and stock availability, as these are local manufactured.
Our goods IMPORTED from the USA so if any errors made in ordering we do not send them back as it is not worth the cost to do so.
Delivery Times
Since we ONLY work on an order system presently, we keep minimal goods in stock.
This is due to the fact that there are thousands of products available from the suppliers, logistically to stock and to know what each client would order is not possible.
We will in future try keep in stock BEST SELLERS based on our order history.
We currently offer TWO freight price options:
SEA - This is the cheapest price option.
(This only submitted by us once a certain unit volume reached from orders)
Once we place our order with our USA manufacturer, the processing time varies from supplier depending on size of order.
Then the goods are shipped to RSA via sea freight which takes on average another 2/3 months until delivery to our clients.
Many of our Specialised Retailers/Agents order enough stock to have on hand to cover the time frame until their next order is delivered to them.
AIR FREIGHT If you would like to have your order quickly then from order close off to delivery is usually about 2/3 weeks.
Once we have your order ready we will post or courier (at your cost) your package to you, whichever you prefer.
[ ALL OUR PRODUCTS ]
Requested and Answered by Kienan on 27-Jun-2006 09:00 (1537 reads)
PRICE STRUCTURE
USA Manufacturer cost per unit
SEA or AIR Freight cost per unit (depending on client choice)
Import Duty - (0% to 40% depending on product) - cost per unit
Shipping Agent Fees cost per unit
Our LOW mark up per unit
Vat (14%) cost per unit
=
WHOLESALE PRICE
Please email/fax your request for us to email/fax you our Wholesale Price List.
Our wholesale prices are ONLY available to Aquarian Spirit Registered Specialised Retailers/Agents. If members of the public wish to buy from us direct, they will pay the average market price for goods or will preferably be referred to their nearest registered Agent or Specialised Retail stockist.
USA Manufacturer cost per unit
SEA or AIR Freight cost per unit (depending on client choice)
Import Duty - (0% to 40% depending on product) - cost per unit
Shipping Agent Fees cost per unit
Our LOW mark up per unit
Vat (14%) cost per unit
=
WHOLESALE PRICE
Please email/fax your request for us to email/fax you our Wholesale Price List.
Our wholesale prices are ONLY available to Aquarian Spirit Registered Specialised Retailers/Agents. If members of the public wish to buy from us direct, they will pay the average market price for goods or will preferably be referred to their nearest registered Agent or Specialised Retail stockist.
[ ALL OUR PRODUCTS ]
Requested and Answered by Kienan on 27-Jun-2006 09:02 (1193 reads)
Yes, you can. Please email your request to lisa@aquarianspirit.co.za, with your following information:
Your Details, account Number and postal address where CD of images can be posted to? Or you can copy the images direct from the website.
PLEASE NOTE: These images remain the property of THE MOUNTAIN, RAVEN IMAGES, SKULBONE, LEANIN TREE, FIRE & FACETS AND TREE-FREE and no unauthorised or misuse of images are allowed, if so legal action will be taken.
Your Details, account Number and postal address where CD of images can be posted to? Or you can copy the images direct from the website.
PLEASE NOTE: These images remain the property of THE MOUNTAIN, RAVEN IMAGES, SKULBONE, LEANIN TREE, FIRE & FACETS AND TREE-FREE and no unauthorised or misuse of images are allowed, if so legal action will be taken.
[ ALL OUR PRODUCTS ]
Requested and Answered by Kienan on 27-Jun-2006 09:07 (1212 reads)
This applies to our registered Specialised Retailers/Independents
As we are wholesalers we operate and keep our prices low by selling our products in bulk.
A minimum order of R1000 per order from ANY of our product ranges / suppliers is required, to be able to buy at the current Wholesale prices.
As we are wholesalers we operate and keep our prices low by selling our products in bulk.
A minimum order of R1000 per order from ANY of our product ranges / suppliers is required, to be able to buy at the current Wholesale prices.
[ ALL OUR PRODUCTS ]
Requested and Answered by Kienan on 27-Jun-2006 09:08 (1230 reads)
The first step is to register with us online - click the JOIN icon, and complete the online form.
This will give you access to more features and sections on the website.
Next step is to FULLY complete and sign a Specialised Retailer Registration Form which we will email / fax you on request.
Once completed please fax/email it back to us with a copy of your ID Book.
Please send your request to us at:
Email: lisa@aquarianspirit.co.za or Fax: 011-740-2163
This will give you access to more features and sections on the website.
Next step is to FULLY complete and sign a Specialised Retailer Registration Form which we will email / fax you on request.
Once completed please fax/email it back to us with a copy of your ID Book.
Please send your request to us at:
Email: lisa@aquarianspirit.co.za or Fax: 011-740-2163











